FAQ | Customers ask - We answer

We act ethically and sustainably - in all areas of the company. Already more than 20% of all products sold come from production with fair trade cotton. Currently, we are already at a share of 35%! Our long-term goal, however, is to sell products that come exclusively from fair trade and/or certified organic production. And we want to be measured against this goal!

Learn more about our vision here:

Mister Bags is THE specialist for sustainable bags and pouches. Whether short handles, long handles, as a backpack or Fairtrade and GOTS certified. Whether made from cotton, from jute, from a cotton/jute mix (Juco) or from recycled materials. We have the right promotional item for every requirement in our wide-ranging portfolio.

Hier geht es zu unserem Sortiment an Taschen und Beutel.

• GOTS
  The Global Organic Textile Standard is one of the highest standards in the textile sector and applies to all components of the supply chain.
  With the GOTS seal, at least 95% of the fiber content of the products - excluding accessories - must consist of fibers of certified organic origin. It also naturally includes the absence of harmful substances such as heavy metals or formaldehyde. In addition, GOTS-certified bags or pouches may only be provided with a corresponding GOTS print.

• Fairtrade
  Fairtrade refers broadly to fair dealings with suppliers and farmers. They are supported by Fairtrade in their work, because in order to be able to work economically, they receive fairly calculated amounts of money.

• Oeko-Tex
  The all-round carefree package. Through the Oeko-Tex Standard 100 ensures that no hazardous pollutants or the like are contained in our cotton bags. Our cotton bags are free from: Pesticides, formaldehyde, azo dyes, pentachlorophenol and nickel or cadmium.

• LFGB
  The Food, Commodities and Feed Code declares that the fruit & vegetable bags and many other bags of Mister Bags can come into contact with food without having to worry about harmful substances or the like.

At Mister Bags you can have all our cotton bags, jute bags or food bags finished with a personalized advertising print or message. With our in-house textile print shop, we can implement any customer request completely individually - and even GOTS-certified.

At Mister Bags you can design your tote bag or pouches individually according to your customers' wishes. For this you can use the Screen printing, the Raster print, the Transfer printing as well as the Stick available. Please refer to the information on the possible finishing processes for our products.

You can find our data requirements here.

A white underlay must always be applied to colored bags or pouches in order to guarantee color brilliance even on the color of the respective bag or pouch. However, white underlay is not required for colored bags if the printing color is darker than the bag color.

Orders with Mister Bags must be made exclusively by e-mail. After you have found your desired product, please send us an e-mail with the following key data: Article, quantity, article color, printing colors, and the respective printing data. If the goods are to be sent to a different address, we also need a suitable delivery bill. We will then send you a corresponding order confirmation and a proof as soon as possible.

For neutral stock items, we have a delivery time of 2-3 business days. For printed stock items, we usually have a delivery time of approx. 4 weeks after order clarity.

In order to process your order as quickly as possible and to send you a proof quickly, we need the data as a vectorized file.

You can find our data requirements here.

The shipping costs per package are 7.50 € within Germany (islands are excluded). Shipping costs by freight forwarding (for larger quantities) and to other countries we offer you order-related.

At Mister Bags bags and pouches can be made as a special production according to your individual wishes from a quantity of 3,000 pieces. You decide on all details such as the handles, the dimensions as well as the grammage or the certifications. Your wish is our mission.

Click here to go to our page for special productions

You can contact the employees of Mister Bags at any time by e-mail via [email protected] or by phone at +49 (0) 201 / 890 414 0 from 08:00 - 16:00. Our contact form is also available for you to contact us at any time.

Click here to go to our contact form:

We will be happy to send you a current price list for our bags and pouches by e-mail at any time. But also in your login area our current prices are available. If you do not have access yet, please request it from us.

Login data can be obtained exclusively by e-mail from the clerks of Mister Bags be requested. For this we need your customer number and an e-mail address, which can be stored as contact. We will then send you your temporary access data, which is only for the first time use, so that you can create your own password.

Feel free to send us an email

In the online calculator of Mister Bags you can view our current stock levels as well as our prices. Furthermore, you can quickly and easily calculate your offer without waiting and download it directly afterwards.

Product images and stand sketches for our promotional products are freely available for download at the respective article. To do this, simply select the desired cotton or jute bag and click on the tab Stand sketch, 300dpi images or 72dpi images.